Digital Payments - Is it a norm or exception?
I asked then why has she put stickers of Paytm & UPI? for which she replied that it was put by her boss and she does not use it. She literally told me "Boss stickers hakthare and nanu stickers thegithini" which basically means "Boss puts the stickers (payment options) & i keep removing all the stickers".
I asked her for the reason and she had a genuine concern, she said
She does not understand it, especially when there is a failed transaction it is difficult to handle
Thinking about this, it made sense. Digital transactions dont work unless complete chain accepts the same. I started thinking have we gone back to pre-demonetization era? What do you guys think? how do we solve these challenges?